Targeted Training

  • January 19, 2016
  • Kathryn Fortin
Are you using your helpdesk analytics to help you pinpoint your training?  You should be!  Lower your support costs by training your users on common support ticket requests. You...

Press Release

  • July 6, 2015
FOR IMMEDIATE RELEASE — July 06, 2015 Castro Valley, CA — One of the most professional support analyst and eLearning solutions architect Kathryn Fortin is all set to enlighten...